To keep your grinder working great please store it in a dry place (never above your stove where steam can re-hydrate the ingredients). Our large mills have a ceramic grinding mechanism which can grind anything from Molly’s seasoning blends to just plain salt or pepper. To adjust the coarseness, just turn the white dial located on the top of the mill, but be careful to not over tighten. Your mill can be washed with warm soapy water, just make sure it is really dry before refilling. Also, your mill will always work best full. If some straggling ingredients aren’t grinding, it is not a faulty grinder. It is time to order a refill! Which you can do here.
Feel free to contact us at email@example.com if you have any additional questions. We want your grinder to be working great, if you feel it has failed in a premature amount of time please email us with a description of the problem and photos of the grinding mechanism. We have lots of replacement parts on hand. Please be reasonable with your requests…for example we’ve literally had someone ask for a free replacement after placing their grinder in the oven and melting it completely. While we did help out the oven person; please try to remember we are a tiny farmers market based business, not Amazon.